Sep 092014
 

Diet Supplements Scam

This is a message sent via Neighbourhood Alert. This information has been sent on behalf of Trading Standards

Message sent by Rhodri Williams (Nottinghamshire County Council, Trading Standards Officer, Notts)

Nottinghamshire County Council Trading Standards have received reports from consumers who have ordered “free” trial diet supplements online with the assumption they were only paying for the postage fee, and then subsequently finding further substantial payments taken out of their bank accounts.

Trading Standards always advise people to read any terms and conditions provided before making a purchase, otherwise you may find yourself locked into a lengthy expensive contract. Other websites offering similar deals can also just be out and out scams. Always ensure you have a UK contact address / telephone number for the trader in case any problems arise. If traders are based abroad it may be difficult to pursue your civil rights.

If you require consumer advice or wish to raise concerns about a trader please report the matter to the Citizens Advice consumer service on 03454 040506.