Thomas Cook Refund Scam Alert – September 2019

Reports are being received of residents receiving bogus calls and messages offering “refunds” by people claiming to be acting on behalf of “Thomas Cook”. We would urge people to be vigilant of all unsolicited calls, texts or social media messages…

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Virgin Media Email Scam Alert – March 2019

Fraudsters send fake Virgin Media emails threatening “automatic disconnection” Action Fraud has received over 100 reports about fake emails that purport to be from Virgin Media. The emails threaten the recipient with “automatic disconnection” due to “invalid billing information”. The…

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TV Licensing Email Scam Alert – March 2019

An ongoing TV Licensing phishing campaign, first identified by the National Fraud Intelligence Bureau (NFIB) in September 2018, continues to be reported to Action Fraud in high numbers. Fraudsters are sending the public fake TV Licensing emails that are designed…

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TV Licensing Email Scam Alert – January 2019

Action Fraud has received more than 5,000 reports about fake emails and texts purporting to be from TV Licensing. The messages contain links to genuine-looking websites that are designed to steal personal and financial information. Always question unsolicited requests for…

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“WannaCry” Ransomware Alert – May 2017

Following the ransomware cyber attack on Friday 12 May which affected the NHS and is believed to have affected other organisations globally, the City of London Police’s National Fraud Intelligence Bureau has issued an alert urging both individuals and businesses…

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Orange Email is Closing – 31 May 2017

Orange, Freeserve and Wanadoo are closing their email service on 31st May 2017. This may affect you or someone you regularly communicate with via one of the affected email addresses. If you have one of these then you will have…

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TV Licence Refund Scam Alert – March 2017

Trading Standards Alert  Trading Standards have received reports that there is a scam email circulating stating that people are entitled to a refund of their TV Licence fee. The aim of the emails is to steal bank details. The link in the…

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Payment Diversion Scam Alert – January 2017

Payment Diversion Alert  Fraudsters are emailing members of the public who are expecting to make a payment for property repairs. The fraudsters will purport to be a tradesman who has recently completed work at the property and use a similar email…

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Fake Amazon Emails Scam Alert – January 2017

Action Fraud has received several reports from victims who have been sent convincing looking emails claiming to be from Amazon. The spoofed emails from “service@amazon.co.uk” claim recipients have made an order online and mimic an automatic customer email notification. The…

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TorrentLocker Alert

A scam email is currently being sent to victims fraudulently claiming to be from British Gas or The Ministry of Justice. The attached document or link leads to the TorrentLocker ransomware. This malware encrypts files on the victim’s system and…

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