• Reading time:2 mins read

Trading Standards Officers, (Nottinghamshire) in conjunction with Neighbourhood Alert System report the following:

A report has been made by a Nottinghamshire resident stating that he was cold-called by someone claiming to be from Trading Standards.  The telephone caller asked to speak about a claim on behalf of another person. The resident didn’t think it was a genuine call, and so has reported the incident.

Nottinghamshire County Council Trading Standards does not cold-call anyone to discuss car accidents or any other claims management scenario. If you do receive a call from someone claiming to be from Trading Standards or Nottinghamshire County Council and you are at all unsure about it, ask for their full name and say you’ll contact them back. You can then ring the County Council on 0300 500 80 80 to verify the identity of the caller. If the caller is bogus they will probably hang up without giving you any details.

Trading Standards recommend you ignore cold-callers. To report suspicious traders in your area, or to receive further advice, please phone Citizens Advice Consumer Service on: 03454 04 05 06.