Jun 162019

HSBC Telephone Scam Alert

A member of our community has received a phone call ostensibly from his bank, HSBC, claiming to be making checks for GDPR. The caller gave details that included the persons full name, address, date of birth and first four digits of the long number on his card. The caller then asked that the remaining numbers on the card be disclosed and confirmation of other bank details (sort code et al.).

Fortunately this information was denied to the caller and our member terminated the call and with presence of mind dialled 1471 to obtain the callers number. Subsequent enquiries with HSBC in the presence of a member of the Watch team ascertained that this was a scam. The account holder was congratulated by the bank for the response that he made and was assured that the bank itself would never request for such detail over the phone.

Please be vigilant there are fraudsters out there who scam over the phone and even by door knocking and who do have access to a considerable amount of your personal information.

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